1946 Reviews Found
Confirmed Sales Customer
Our experience at Jeff Gordon was outstanding. Everyone was knowledgeable, courteous and professional. I would definitely recommend this dealership.
Janet B.
WILMINGTON

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man David. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially David. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Ben. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Ben. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
Ryan Stimmel and Morgan were incredibly professional and helpful. Everyone went above and beyond.
Christopher H.
WILMINGTON

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Morgan. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Morgan. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
The whole experience from start to finish was a pleasure.
James S.
WILMINGTON

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Congratulations on your new vehicle!
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Confirmed Sales Customer
Very nice people to deal with and really liked Ben Routh as our person helping us. Dealership was very clean and nice to walk around to look at the new cars. Thanks
Curtis M.
SOUTHPORT

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Ben. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Ben . His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Raj. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Raj. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
We had to bring it back a few times to have bed liner put in ,then to finish the job. Patrick was a great salesmen, did every thing he could to keep us happy.
Denise D.
LAKE WACCAMAW

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate you taking the time to leave us this feedback and thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Gordon Chevrolet! Very sorry to hear about the trips for the bed liner. We value your time and sorry for the inconvenience it caused. Its our goal for all our customers to be completely satisfied, 10/10 with us. I am another point of contact anywhere at the dealership. If there is ever anything I can do to help you please let me know. We truly appreciate your business. Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes!! Roxanne Purdy Customer Relations Manager roxanne.purdy@hendrickauto.com 910 798 2607
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Confirmed Sales Customer
Smooth, Professional, Very knowledgeable employees
Jesse F.
WILLARD

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Raj. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Raj. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
The ase mechanic was able to hear my issues with the truck in person and not just from someone else. He got the issues repaired and I am happy with the results.
Marilyn T.
DANVILLE

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Great experience! Our salesman Brian Kane listened to us and together we were able to get a price and vehicle that more than met our needs. We are loving our new Equinox! Thank you to the whole Jeff Gordan team!!!!
Lori P.
LELAND

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Brian. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Brian . His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
I have been working with Stacee for a long time now best service advisor I have had in years. Thanks Stacee
Bradley F.
HAMPSTEAD

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Christen, the service person was very courteous. The service done promptly.
Thomas C.
WILMINGTON

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
I dealt with Austin and Ryan, they were extremely informative and helpful. They made the entire experience easy and enjoyable. Thanks again guys.
Ryan W.
LELAND

Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Austin. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Austin. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
Great environment! Answered all questions that I had and more ! Great staff would recommend to anyone who is looking for new or used vehicles.
Troy G.
WILMINGTON

Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?

Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
I had a great experience, everyone was very helpful
Clint T.
WILMINGTON

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Quality service friendly atmosphere competitive prices
Troy M.
WILMINGTON

Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Sales was very respectful. He was learning about sales and was making sure everything was correct
Kimberly C.
WALLACE

Business Response
Good Morning Ms. Chasten! I appreciate you taking time out of your day to respond to the email that was sent to you. Thank you so much!! We can also tell by your comments that you had a good experience and we thank you for you great comments as well, but wanted to check in to see what made you give us 3/5 stars overall and 8/10 for recommending us and if there was something that could have gone better? In General Motor���s eyes the only passing review for our sales team and for your sales man Dylan is 5/5, 10/10 and Completely Satisfied���we feel your rating was great!!! I am here to make sure you are always taken care of and feel completely satisfied with us, so any feedback you have or any concerns at all please let me know. Again your comments were wonderful but if there were any concerns that made you give that rating please let us know. GM sets the bar pretty high with no leeway unfortunately. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to Dylan. This survey is coming from General Motors, will have about 25 questions and this will also come to you by email in the next week or two. This is his report card and the way GM makes sure we and are taking care of our customer. Again Our only passing grade is Completely Satisfied and rating a 10/10 so if you feel you cannot return the survey this way, please let me know. Thank you again so much for all your participation. I hope you have a great day!