2813 Reviews Found
Confirmed Service Customer
Did a good job.How ever I was not pleased to see no protective face mask's or shields across the counters & no one was practicing social destining.
Susan S.
WILMINGTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Gordon Chevrolet!
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Business Response
Good Afternoon Mr. Bennett!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Stacee. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor���s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Stacee. Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Pleasant experience! Service representative was very nice!
Sandra R.
WINNABOW
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
s Straightforward, in and out, no hassle, no long wait.
Lynne K.
WILMINGTON
Business Response
Good Morning Kronholm Family!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Sandy. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor���s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Sandy. Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Employees courtesy and service was finished in a timely manner.
Betty B.
CAROLINA BEACH
Business Response
Good Morning Baker Family!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Chris. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor���s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Chris. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Chris is a great asset to your company. He is professional, thorough and great to deal with.
Hurshell A.
JACKSONVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
To the point and very helpful for our convenient time .
Mark C.
WILMINGTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Upon returning to Wilmington, NC airport, I found that I had run over a nail and had 8 lbs pressure on the right rear tire. I drove to Jeff Gordon and they took me in immediately and fixed the tire. I am so pleased once again!
Joanne C.
CAROLINA SHORES
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Errington Licorish worked with us and was attentive, knowledgeable and easy to talk with
Richelle S.
BURGAW
Business Response
Good Morning Ms. Spade!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Errington. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Errington. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
great service, fast service, and prompt attention.
Nelson D.
SOUTHPORT
Business Response
Good Morning Mr. Delgoto!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Sandy. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor���s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Sandy. Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
It was excellent all times! Kept me updated and worked fast.
Caitlin W.
WILMINGTON
Business Response
Good Afternoon Ms. Wolf!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Christian. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor���s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Christian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
The service requested was completed and staff were courteous.
Eugene M.
WILMINGTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I have high standards and Jeff Gordon Chevrolet surpassed them. Had a flat rear tire in my 2014 Corvette and service had great analysis on the vehicle and the tire change was smooth. The technician even helped secure a loose panel on the bottom of car. Improvements: water outside in waiting area, and it was a 3hr wait. I know these are weird times but overall I will be coming back.
Connor M.
WILMINGTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Everyone that was involved made the purchase as easy and convenient as the auto industry could possibly allow. Thanks again for the over the top experience and outstanding,professional,and personal service. I buy a lot of cars and wished every purchase could be as easy and efficient as Jeff Gordon Chevrolet provides.
Harley T.
CORNELIUS
Business Response
Good Morning Mr. Tritt!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Mac. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Mac. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
The best car buying experience I have ever had in my 36 years of life
Jason G.
ROCKY POINT
Business Response
Good Morning Mr. Gazzillo!! I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man James. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially James. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Errington Licorish was recommended to us by friends, and he was as pleasant and helpful with us as he was with my friends. We had already test driven our Traverse by renting one and going on an extended test drive. When we went to Jeff Gordon Chevy, and with Errington's help, it was just a matter of finding a Traverse the way we wanted it. We went in on Friday and by Monday I was driving my new Traverse! It was a great experience.
Ralph S.
WILMINGTON
Business Response
I wanted to thank you so very much for your wonderful online 5 star rating! It���s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Errington. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Errington. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
I always bring my Wheels car there versus the businesses they tell me to since I trust Jeff Gordan Chevrolet. I am not a chevy person but if I were I would definitely buy a car from this dealership. I have recommended many of my co-workers to use you versus the local car maintenance businesses.
Donna B.
WILMINGTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.